Refund,Return and Exchange

At The Inspired Perfume (Royal Trading), your satisfaction is our priority. We are committed to providing high-quality fragrances and aim to ensure a smooth shopping experience.

1. Return & Replacement Policy

Applicable Country: India

Due to the personal and hygienic nature of perfumes, we do not accept returns based on personal preference or fragrance choice. Returns or replacements are only accepted under the following circumstances:

Valid Reasons for Return:

  • Product is damaged, defective, or leaking
  • Incorrect item delivered

Return Window:

  • Requests must be submitted on the day of delivery.
  • Requests made after this period will not be accepted.

Return Requirements:

  • The item must be unopened, unused, and in its original packaging.
  • Photos or videos of the damage may be requested for verification.

Replacement Timeline:

  • Approved replacements will be shipped within 7–10 business days after receiving the returned product or confirming the issue. Delivery time may vary by location.

2. Refund Policy

Approval Process:

  • Refunds are reviewed within 2–4 business days after receiving the returned product or confirming the cancellation.

Processing:

  • Once approved, refunds are credited to the original payment method within 3–5 business days.

Notification:

  • You will receive an email confirmation once your refund has been processed.

3. Cancellation Policy

  • Orders can only be canceled within 1 hour of placement.
  • Orders that have been packed or shipped cannot be canceled.
  • To cancel, email theinspiredperfumes@gmail.com with your order number.

4. Warranty

  • Perfumes do not come with manufacturer warranties.
  • For concerns about authenticity or product defects, contact our customer service team within the specified return window.

Contact Information

For cancellations, returns, or order-related assistance:

Company Name: The Inspired Perfume
Address: 363/67, Amreen Chamber, Samuel Street, Masjid Bunder West, Mumbai, Maharashtra, 400003, India
Email: theinspiredperfumes@gmail.com
Phone: +91 9930000112
Hours: Monday to Saturday, 10:00 AM – 10:00 PM (Live Chat & Email)